Managing the everyday tasks and operations of a community pool is often a challenge because of how much time it takes to do it right. Some of the roles of a pool manager include overseeing swim classes, organizing trainings, hiring and scheduling pool lifeguards, performing maintenance, keeping up with safety courses, conducting evaluations, understanding pool compliance and safety procedures, and so much more. Such tasks can quickly become overwhelming, which is why many community pools are operated by a professional pool management company.

The decision to outsource duties associated with pool management is an easy one as long as you can find a reliable company that has experience, focuses on safety, and works within your budget. These are all things you probably know already, but how do you truly know what to look for when hiring a pool management company?

POOL MANAGEMENT RESPONSIBILITY

An experienced pool management company will have the resources available to handle tasks associated with pool management responsibilities. This includes the handling of employees, such as recruiting, hiring, training, and managing lifeguards. In addition to managing aquatic staff, the company you hire should also provide the following pool management services:

• HUMAN RESOURCES: HR should be a part of every pool management program so that your facility operates smoothly and efficiently. The role of HR should include managing employees, payroll and handling any incidents that occur on property.
• POOL MAINTENANCE: Pool maintenance is a never-ending job as there are specific responsibilities that need to be completed on a daily basis. Make sure the company you hire is capable of carrying out day-to-day pool maintenance so that your facility remains safe and clean for guests.
• POOL COMPLIANCE: There are many national, state and regional laws that govern aquatic facilities and operating under these regulations is extremely important. Any pool management company you hire should be familiar with the regulations in your area to ensure a safe environment.
• SWIM LESSONS: If your facility offers swim classes, trainings and exercise programs like aerobics then you should look to hire a pool management company that can assist with organizing and running such events.

Lifeguards are perhaps the most important assets of an aquatic facility and it is crucial that such employees receive continuous training and evaluation. The best pool management companies routinely evaluate the lifeguards they hire in an effort to maintain safety and understand when additional training is necessary.

The pool management company you hire should be able to step right in and run day-to-day operations. They should have a system in place that assists them in all the responsibilities required to effectively operate an aquatic facility. Lastly, the most important thing to look for when hiring a pool management company is to make sure they’re management approach improves overall guest experience, increases safety, and saves you time. These are requirements during the hiring process.

Aqua Operators offers a “turn-key” approach to pool management that is unmatched by the competition. If you would like to learn more about our pool management services feel free contact us at Central (919) 332-1121 and Eastern/Coastal (910)499-0620.